India's lending ecosystem is growing at an unprecedented pace. NBFCs, fintechs, and digital lenders are disbursing billions in loans every quarter. But with growth comes a problem that doesn't show up in the disbursement numbers - it shows up 90 days later, in the DPD buckets.
FrenzoCollect
11-03-26
If you work in lending, you live by DPD. Days Past Due is the most fundamental measure of collections health - the number of days an EMI payment has been overdue. But DPD is more than a number. It's a signal, a risk indicator, and a collection trigger - if you know how to read it.
FrenzoCollect
04-03-26
India's digital lending market has crossed ₹10 lakh crores in disbursements, growing at 40% annually. Yet most lenders are still using collection methods designed for a pre-smartphone era. The disconnect is striking: you're using AI to underwrite loans in seconds, but relying on agencies that track recoveries in Excel sheets and communicate via phone calls alone.
FrenzoCollect
27-02-26
The traditional approach to debt collection in India has always been reactive: wait for the borrower to miss a payment, then spring into action. But by the time an account hits 90 days past due (DPD) and threatens to become a Non-Performing Asset (NPA), recovery becomes exponentially harder and more expensive.
FrenzoCollect
27-02-26
In boardrooms across India's lending sector, an uncomfortable truth is emerging: the fastest way to lose your license isn't through bad loans - it's through bad collection practices. Late-night messages, unauthorized contact list access, threatening language, and privacy breaches are no longer just "aggressive tactics." They're regulatory violations with consequences that can cripple an institution overnight.
FrenzoCollect
27-02-26
The debt collection industry in India is undergoing a fundamental paradigm shift. What was once a labor-intensive operation—armies of collectors armed with phones and scripts—has transformed into a technology-driven discipline where infrastructure beats manpower and architecture determines outcomes.
FrenzoCollect
24-02-26
The debt collection industry in India is undergoing a seismic shift. Traditional collection methods - manual dialer lists, generic scripts, and intuition-based prioritization - are being replaced by AI debt collection platforms that use machine learning debt recovery algorithms to predict borrower behavior, personalize outreach, and optimize recovery strategies in real-time.
FrenzoCollect
10-02-26
India’s credit engine is running at full speed. With record loan disbursements, rising consumer appetite, and a maturing fintech ecosystem, the Indian lending market in 2025 is thriving. But behind this boom lies a quieter, more complex story - one where rising credit volumes are testing the resilience, ethics, and intelligence of how institutions manage collections.
FrenzoCollect
24-12-25