Connect-To-Collect

Tech-Enabled Solutions For Superior Debt Collection

FrenzoCollect by FrenzoFinserv - A cutting-edge Omni-channel platform that harnesses the power of data science and machine-driven analytics for optimized debt collections. Our tech-based platform boosts collection efficiency & enhances portfolio quality in a compliant and secure manner. We not only streamline debt collection processes but also prioritize a positive borrower experience, encouraging future access to credit.

Solutions For Leading

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NBFCs

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Banks

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ARCs

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Digital Lenders

A Revolutionary Approach to Collections!

FrenzoCollect revolutionizes debt businesses with state-of-the-art collections technology, delivering the following to our esteemed clients in the lending fraternity:

  • A market-tested, multi-dimensional platform ensuring superior collection and recovery results.

  • Unlimited scalability with built-in compliant codes, prioritizing data confidentiality and privacy throughout borrower engagement.

  • An Omni-channel, personalized debt collection experience that strikes a balance between efficiency and borrower empathy.

  • Elevating borrower retention for our clients through a focused and friendly collections experience.

about

Our Revolutionary Approach to Collections!

FrenzoCollect revolutionizes debt businesses with state-of-the-art collections technology, delivering the following to our esteemed clients in the lending fraternity:

  • A market-tested, multi-dimensional platform ensuring superior collection and recovery results.

  • Unlimited scalability with built-in compliant codes, prioritizing data confidentiality and privacy throughout borrower engagement.

  • An Omni-channel, personalized debt collection experience that strikes a balance between efficiency and borrower empathy.

  • Elevating borrower retention for our clients through a focused and friendly collections experience.

about
Services & Products

Solutions for Entire Collection Lifecycle

Robo Plus

Robo Plus is an intelligent and proactive debt collection solution designed to assist lenders in optimizing loan recovery processes.

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Tele Plus

Tele Plus is a voice- based solution designed to revolutionize the debt collection process by automating and optimizing tele-calling efforts.

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Legal Plus

Legal Plus is a comprehensive
pre-litigation intelligent system tailored specially for Non-Performing Assets (NPA) cases.

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Settle Plus

Settle Plus is Personalised product for prolonged delinquency cases, addressing situations where borrowers are yet to induced to settle their debts.

Know more
Services & Products

Solutions for Entire Collection Lifecycle

Robo Plus

Robo Plus is an intelligent and proactive debt collection solution designed to assist banks in optimizing loan recovery processes.

Know more

Tele Plus

Tele Plus is a voice- based solution designed to revolutionize the debt collection process by automating and optimizing tele-calling efforts.

Know more

Legal Plus

Legal Plus is a comprehensive
pre-litigation intelligent system tailored specially for Non-Performing Assets (NPA) cases.

Know more

Settle Plus

Settle Plus is Personalised product for prolonged delinquency cases, addressing situations where borrowers are yet to induced to settle their debts.

Know more
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Debt Recovery

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Telecaller Dependency

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Turnaround Time

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Compliance and Governance

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Comprehensive Debt Collection Dashboards

  • Use FrenzoCollect's Comprehensive Debt Collection Dashboard to avail holistic insights.

  • Utilize visual reports and tools to evaluate collection efficiency rates for top clients, agents, and borrower segments.

  • Dive deep into detailed analytics to optimize your debt collection strategies.

  • Download custom reports for actionable insights to fortify your collection and recovery process.

payment

Comprehensive Debt Collection Dashboards

  • Use FrenzoCollect's Comprehensive Debt Collection Dashboard to avail holistic insights.

  • Utilize visual reports and tools to evaluate collection efficiency rates for top clients, agents, and borrower segments.

  • Dive deep into detailed analytics to optimize your debt collection strategies.

  • Download custom reports for actionable insights to fortify your collection and recovery process.

Data-Driven to Optimise Debt Collections

FrenzoCollect offers you the benefits of in-built algorithms and intelligent analytics based on sophisticated data science that offers insights on how, when and where borrowers prefer to engage with debt resolution. This enhances tangible collection efforts while having a positive impact on borrower experience. These data-driven inferences on repayment behavior have a huge impact in optimizing debt collections.

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Borrower Type
Segmentation

Borrower Type Segmentation enables precise categorization of borrowers based on key characteristics, facilitating targeted and personalized strategies for effective Fiscal management.

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Machine Driven
Recommendations

Empower your system with automated
insights—Machine-Driven Recommendations provide tailored suggestions, increase efficiency and refining user interactions seamlessly.

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Emphasis on
Behavioral Science

We integrate Behavioral Science for precision in debt recovery—tailored approach based on borrower behavior, enhancing outcomes and fostering positive financial relationships effortlessly.

Features

Power Pack Features That Elevate Your Collections

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Machine-Driven Precision

FrenzoCollect is powered by AI and advanced analytics that guide every decision, every nudge, and every resolution — bringing unmatched accuracy and speed to your recovery strategy.

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Tangible Results That Matter

This isn’t theory. Frenzo delivers real, measurable outcomes — faster resolutions, better recovery rates, and smarter resource allocation across every collection stage.

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Scalable by Design

Whether you manage early-stage delinquencies or hard buckets, FrenzoCollect scales effortlessly across asset classes, borrower segments, and field operations — future-proofed for your growth.

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Efficient. Effective. Cost-Smart.

Frenzo minimizes manual costs and maximizes ROI by automating what can be automated and enhancing what can’t — delivering results without breaking the bank.

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Built-In Compliance

From RBI norms to data masking and audit trails, Frenzo’s compliance-first design means every campaign is regulator-ready — no extra tools or checklists required.

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Empathy at the Core

FrenzoCollect doesn’t just recover dues, it respects borrowers. With multilingual bots, respectful communication, and opt-in reminders, we make recovery a process of trust, not tension.

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Transform your Debt Collection strategy with FrenzoCollect.

Our AI ML technology, fueled by Alternate Data and Behavioral Sciences, enhances borrower experience and streamlines digital connections. Leverage the power of Frenzo Collect's AI and machine learning to optimise your debt collection processes.

With omnichannel communication features spanning SMS, email, WhatsApp, IVR, and calling, bridge communication gaps seamlessly. Gain insights into channel effectiveness, tailor strategies, and achieve faster debt resolution. Our single-click personalized payment links expedite digital loan recovery, reducing NPAs and enhancing operational efficiencies. Revolutionize your borrowers' journey with Frenzo Collect – it's not just digital transformation; it's a smarter approach to debt collection.

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1
How Does FrenzoCollect Work?

FrenzoCollect offers a platform of services across various consumer credit portfolios- secured as well as unsecured. Our platform is powered by state- of- art technology based on Data-informed personalisation, Omni-channel convenience and Ethical engagement., Flexibility based on the four pillars of Data science and Artificial Intelligence.

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How much does FrenzoCollect cost?

FrenzoCollect has pricing models to suit all clients and to cater to various types of debt portfolios. We prefer to work on a cost+ percentage model wherein we charge a retainer’s fee on a monthly basis and retain a percentage of the amount collected. The pricing could vary across portfolios depending on the size, vintage and type of debt and also the bouqet of services being offered.

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How can FrenzoCollect Support my Borrowers?

FrenzoCollect provides for a borrower alternate data and behaviour science model which enables us to offer a convenient, empathetic and empowering experience to your borrowers. The platform offers insight to the best mode for approaching your borrowers in terms of the channel, place, time and other variables. We also provide alternate payments modes thereby inducing them to engage with their debt repayment in a convenient and professional manner.

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How can FrenzoCollect Help You?

FrenzoCollect adds value to your business goals with better collection efficiencies and recovery rates. Our platform provides you with a consolidated & unified collections approach and dashboard across multiple portfolios and jurisdictions/verticals. We ensure that your borrowers have a good experience while dealing with us such that there is a considerable reduction in complaints and support requests.

Trusted by the Industry’s leading lenders

Bizloan simplifies access to business loans, helping small and medium enterprises grow with fast, secure, and flexible financing solutions.

Aye Finance provides innovative financial services to small businesses in India, offering affordable loans and empowering entrepreneurship growth.

FAQs

A: FrenzoCollect is an advanced Collectech platform that leverages cutting-edge technology, including Artificial Intelligence, Behavioral Sciences, and Alternate Data, to optimise debt collection outputs. We use data-driven strategies to enhance recovery rates while ensuring compliance with industry regulations.

A: Digital Debt Collections represent an advanced, data-focused, and analytics-powered approach. It harnesses the potential of digital communication channels and conversational technology to engage borrowers concerning their unpaid debts. This method stands apart from traditional practices like in-person visits, phone calls, or mail. Instead, it customizes communications to align with borrowers' language, preferred channel, timing, and messaging intensity

A: Digital Debt Collections offer a range of advantages. They provide a streamlined and efficient way to reach borrowers, making communication more accessible and convenient. With data-driven insights, collectors can tailor their approach to individual preferences, increasing the likelihood of successful debt recovery. Additionally, digital collections often result in quicker response times and resolutions. This approach also reduces administrative burdens and costs associated with traditional methods like in-person visits and mailed communications. Overall, Digital Debt Collections represent a modern, effective, and cost-efficient solution for debt recovery efforts.

A: Implementing Digital Debt Collections is highly advantageous for lenders in today's fast-paced financial landscape. This modern approach leverages advanced technology and data-driven strategies to streamline communication with borrowers. By utilizing digital channels and tailored messaging, lenders can engage borrowers more effectively, resulting in higher chances of successful debt recovery. Additionally, digital collections reduce operational costs associated with traditional methods, such as manual paperwork and in-person visits. This not only improves efficiency but also leads to faster resolutions. Overall, embracing digital debt collections empowers lenders with a more efficient, cost-effective, and customer-centric approach to debt recovery.

A: We prioritize the security and privacy of your data. Frenzo Collect employs advanced encryption protocols, access controls, and regular security audits to safeguard sensitive information. Our robust measures ensure that your data remains confidential and protected.

A: FrenzoCollect distinguishes itself through the use of advanced technology and data-driven approaches. We leverage Behavioral Sciences and Alternate Data to create personalized and effective debt collection strategies, maximizing recovery rates and minimizing friction for debtors.

A: Our platform employs personalized outreach campaigns tailored to debtor preferences. We use data insights to craft messages that resonate with individual behavior, increasing the likelihood of positive responses.

A: Our fee structure is transparent and tailored to each client's specific needs. We offer competitive pricing models and work closely with our clients to ensure a fair and mutually beneficial arrangement.

A: Yes, Frenzo Collect offers regular reporting and updates on the progress of debt collection efforts. We believe in transparent communication to keep our clients informed and engaged throughout the process.

A: Getting started with Frenzo Collect is easy. Simply contact us to schedule a consultation or request a demo. Our team will be happy to guide you through the process and tailor our services to your specific needs.

Blogs & Insights

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