FrenzoCollect by FrenzoFinserv - A cutting-edge Omni-channel platform that harnesses the power of data science and machine-driven analytics for optimized debt collections. Our tech-based platform boosts collection efficiency & enhances portfolio quality in a compliant and secure manner. We not only streamline debt collection processes but also prioritize a positive borrower experience, encouraging future access to credit.
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FrenzoCollect revolutionizes debt businesses with state-of-the-art collections technology, delivering the following to our esteemed clients in the lending fraternity:
A market-tested, multi-dimensional platform ensuring superior collection and recovery results.
Unlimited scalability with built-in compliant codes, prioritizing data confidentiality and privacy throughout borrower engagement.
An Omni-channel, personalized debt collection experience that strikes a balance between efficiency and borrower empathy.
Elevating borrower retention for our clients through a focused and friendly collections experience.
FrenzoCollect revolutionizes debt businesses with state-of-the-art collections technology, delivering the following to our esteemed clients in the lending fraternity:
A market-tested, multi-dimensional platform ensuring superior collection and recovery results.
Unlimited scalability with built-in compliant codes, prioritizing data confidentiality and privacy throughout borrower engagement.
An Omni-channel, personalized debt collection experience that strikes a balance between efficiency and borrower empathy.
Elevating borrower retention for our clients through a focused and friendly collections experience.
Robo Plus is an intelligent and proactive debt collection solution designed to assist banks in optimizing loan recovery processes.
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Tele Plus is a voice- based solution designed to revolutionize the debt collection process by automating and optimizing tele-calling efforts.
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Legal Plus is a comprehensive
pre-litigation intelligent system tailored specially for Non-Performing Assets (NPA) cases.
Settle Plus is Personalised product for prolonged delinquency cases, addressing situations where borrowers are yet to induced to settle their debts.
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Robo Collect is an intelligent and proactive debt collection solution designed to assist banks in optimizing loan recovery processes. It leverages Artificial Intelligence (AI) and advanced analytics to streamline communication with borrowers whose EMIs are not received on time, ensuring timely reminders and increasing the efficiency of debt recovery.
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Tele Plus is a cutting-edge solution designed to revolutionize the debt collection process by automating and optimizing tele-calling efforts. This innovative platform minimizes the time, effort, and costs associated with human capital while introducing efficient monitoring mechanisms to enhance the effectiveness of debt collection campaigns.
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Legal Plus is a comprehensive pre-litigation intelligent system tailored specially for Non-Performing Assets (NPA) cases. Leveraging the insights generated by Robo Collect, Legal Plus facilitates the seamless issuance of legal notices for debt collection. This innovative platform offers the flexibility of delivering notices in both physical and digital formats, with a unique focus on monitoring borrower engagement. A standout feature is the centralized dashboard, providing a singular and comprehensive status update for enhanced operational efficiency.
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Settle Plus is a specialized solution designed for cases with extended delinquency, typically beyond 180 days, where borrowers have yet to repay their debts. This innovative platform streamlines the settlement process by generating settlement offers linked to lenders. Settle Plus employs an intelligent system to assess and propose settlement amounts that are likely to be approved. Borrowers are empowered to self-select personalized payment plans, fostering a collaborative and transparent approach to debt resolution.
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Debt Recovery
Telecaller Dependency
Turnaround Time
Compliance and Governance
FrenzoCollect offers you the benefits of in-built algorithms and intelligent analytics based on sophisticated data science that offers insights on how, when and where borrowers prefer to engage with debt resolution. This enhances tangible collection efforts while having a positive impact on borrower experience. These data-driven inferences on repayment behavior have a huge impact in optimizing debt collections.
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Borrower Type Segmentation enables precise categorization of borrowers based on key characteristics, facilitating targeted and personalized strategies for effective Fiscal management.
Empower your system with automated
insights—Machine-Driven Recommendations provide tailored suggestions, increase efficiency and refining user interactions seamlessly.
We integrate Behavioral Science for precision in debt recovery—tailored approach based on borrower behavior, enhancing outcomes and fostering positive financial relationships effortlessly.
Power Pack Features That Elevate Your Collections
FrenzoCollect adopts an intelligent machine-driven approach, leveraging advanced algorithms and analytics. This method ensures precision and efficiency in debt collection processes, where smart technology guides every step, enhancing the overall effectiveness of the collections strategy.
The platform focuses on delivering tangible outputs, providing measurable results in the real-world collections environment. Through its analytical prowess and machine-driven systems, FrenzoCollect ensures that the efforts invested translate into concrete outcomes, optimising the collection timeframe and boosting success rates.
FrenzoCollect operates on a highly scalable model, accommodating the diverse needs of lenders across various asset classes and stages of debt collection. The platform's scalability ensures seamless integration with different lending portfolios, offering flexibility and adaptability in the ever-evolving landscape of debt recovery.
One of the key features of FrenzoCollect is its commitment to being overall cost-effective. By utilising intelligent technology, the platform minimises operational costs while maximising collection outputs. This cost-effective approach enhances the financial health of lenders and contributes to a sustainable and profitable lending ecosystem.
FrenzoCollect prioritises compliance with stringent regulations governing the debt collections
domain. The platform's strictly regulated systems ensure that all collection practices align
with legal requirements and RBI norms, providing lenders with confidence in the legality and ethicality of
their debt recovery
processes.
At Frenzo Collect, we go beyond debt recovery with empathy, understanding, and collaboration. We prioritize borrower empathy as a cornerstone of our strategy, recognizing the challenges individuals may face. Through open communication and supportive solutions, we guide borrowers with respect, humanizing debt collection for a positive experience.
Our AI ML technology, fueled by Alternate Data and Behavioral Sciences, enhances borrower experience and streamlines digital connections. Leverage the power of Frenzo Collect's AI and machine learning to optimise your debt collection processes.
With omnichannel communication features spanning SMS, email, WhatsApp, IVR, and calling, bridge communication gaps seamlessly. Gain insights into channel effectiveness, tailor strategies, and achieve faster debt resolution. Our single-click personalized payment links expedite digital loan recovery, reducing NPAs and enhancing operational efficiencies. Revolutionize your borrowers' journey with Frenzo Collect – it's not just digital transformation; it's a smarter approach to debt collection.
Book a demoFrenzoCollect offers a platform of services across various consumer credit portfolios- secured as well as unsecured. Our platform is powered by state- of- art technology based on Data-informed personalisation, Omni-channel convenience and Ethical engagement., Flexibility based on the four pillars of Data science and Artificial Intelligence.
FrenzoCollect has pricing models to suit all clients and to cater to various types of debt portfolios. We prefer to work on a cost+ percentage model wherein we charge a retainer’s fee on a monthly basis and retain a percentage of the amount collected. The pricing could vary across portfolios depending on the size, vintage and type of debt and also the bouqet of services being offered.
FrenzoCollect provides for a borrower alternate data and behaviour science model which enables us to offer a convenient, empathetic and empowering experience to your borrowers. The platform offers insight to the best mode for approaching your borrowers in terms of the channel, place, time and other variables. We also provide alternate payments modes thereby inducing them to engage with their debt repayment in a convenient and professional manner.
FrenzoCollect adds value to your business goals with better collection efficiencies and recovery rates. Our platform provides you with a consolidated & unified collections approach and dashboard across multiple portfolios and jurisdictions/verticals. We ensure that your borrowers have a good experience while dealing with us such that there is a considerable reduction in complaints and support requests.
We are proud to partner with BizLoan, a trusted leader in financial solutions,
to bring seamless and innovative collectech solutions.
FrenzoCollect
16-02-24
FrenzoCollect
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26-11-24
FrenzoCollect
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