FrenzoFinserv Blog: Insights on Debt Collection & Fintech

Blogs

Hiring a debt collection company in India? Read this first

If you're searching for a debt collection company, you probably have a growing pile of overdue accounts and a team that can't keep up. Outsourcing looks like the obvious move: hand the problem to specialists, pay them a cut of what they recover, get back to running the business.

FrenzoCollect
09-07-26

Debt Collection Company vs Debt Collection Platform: The Decision Indian Lenders Are Getting Wrong

Indian lenders evaluating their collections strategy in 2026 increasingly hit the same fork in the road: sign with a debt collection company, or invest in a debt collection platform.

FrenzoCollect
23-06-26

Why 'Outsource to a Debt Collection Company' Is the Wrong Question in 2026

Every Head of Collections in India has had a version of this conversation in the last twelve months: "Which debt collection company should we outsource to?

FrenzoCollect
17-06-26

5 Questions Every NBFC Should Ask Before Buying a Debt Collection Platform

Most NBFCs evaluating a debt collection platform spend 70% of the time looking at the wrong things - dashboard polish, the number of channels supported, the slickness of the demo. Those are table stakes.

FrenzoCollect
15-06-26

What a Modern Debt Collection Platform Actually Does in 2026 (And What It Doesn't)

Google "debt collection platform" and most of the top results sell you a dialer. A CRM with a recovery skin. A workflow tool stitched onto an SMS gateway. Then they call it "collections technology.

FrenzoCollect
10-06-26

Why Your NBFC's PAR Keeps Rising Despite More Collections Agents - And What to Do About It

If this sounds familiar, you are not alone. It is one of the most common - and most frustrating - problems facing NBFCs and fintechs in India today. And it points to a fundamental misunderstanding of what drives collections performance.

FrenzoCollect
22-05-26

Mid Bucket Collections Strategy: Why 30–90 DPD Is Where NBFCs Win or Lose

The 30–90 DPD window - what collections professionals call the mid bucket - is the most consequential and most underserved stage of the delinquency lifecycle. It is where recovery is still highly probable, where the cost of intervention is still manageable, and where the right debt collection platform makes the difference between an account that resolves and one that rolls into NPA.

FrenzoCollect
19-05-26

Bucket X Recovery: The 30-Day Window That Decides Your Portfolio's Future

Bucket X - the first 1 to 30 days after an EMI is missed - is the highest-value, most time-sensitive window in the entire collections lifecycle. Recovery probability here exceeds 80%. Intervention cost is at its lowest. And yet, most lenders treat Bucket X as a warm-up act, deploying their real collections effort only after accounts age into 30, 60, or 90 DPD.