Engagement models

Two Ways to Engage. One Outcome That Matters.

Choose the engagement model that best fits your operational needs.

Focused FrenzoFinserv collections team at work

We Manage Collections, You See Results.

Collection (CaaS)

Full-stack debt collection services managed end-to-end by FrenzoFinserv.

Best for: Fast outcomes for outsourced portfolios.

  • End-to-end allocation to resolution
  • Digital, AI, tele, field and legal channels
  • Dedicated recovery teams and QC
  • Transparent MIS and daily reporting
Lending team reviewing their collections dashboard on the FrenzoFinserv platform

You Run Collections, We Power the Platform.

Platform (PaaS)

Ready-to-use plug-and-play platform for lenders to self-operate debt collection.

Best for: Banks / NBFCs scaling quickly or lacking bandwidth.

  • Onboarding, allocation and strategy engine
  • Robo Plus, Tele Plus, Field Plus, Legal Plus, Settle Plus
  • Borrower analytics and snapshot reports
  • Role-based access and audit trails

Inside the Operating System

One workspace covering the full recovery lifecycle, from allocation to legal, with analytics running underneath.

FrenzoFinserv Connected lifecycle
Recovery channels04 / 09

Robo Plus

Automated voice, SMS, WhatsApp and email journeys

One connected borrower journey
01 / 04AI voice

Product suite

Five Products. One Recovery Lifecycle.

Explore each product in detail, how it works, what it does and the outcomes it delivers.

AI-led digital collections01 / 05

Robo Plus

Your intelligent solution for optimal recovery processes, where AI meets efficiency, ensuring timely communication and maximizing recovery rates for a smarter financial future.

Robo Plus employs AI to continuously learn…The system dynamically adjusts its approac…
Explore Robo Plus
Intelligent tele-calling automation02 / 05

Tele Plus

Empower your debt collection strategy with Tele Plus, where automation meets optimization, delivering unprecedented efficiency and effectiveness in every tele-calling campaign.

Tele Plus automates the debt counselling p…The platform efficiently pitches collectio…
Explore Tele Plus
On-ground resolution03 / 05

Field Plus

Geo-tagged field visits, digital receipting and verified trails for the accounts that need a physical conversation.

Cases assigned by pin code, agency capacit…Referrals flow automatically from digital…
Explore Field Plus
Intelligent pre-litigation solutions04 / 05

Legal Plus

Navigate the legal landscape seamlessly with Legal Plus, your dedicated ally for Non-Performing Assets. From smart notices to centralised monitoring, empower your debt recovery strategy with precision and efficiency.

Legal Plus integrates seamlessly with Robo…The platform leverages Robo Collect's insi…
Explore Legal Plus
Intelligent settlement automation05 / 05

Settle Plus

Empower borrowers, streamline settlements, Settle Plus is your dedicated ally for resolving extended delinquency with intelligence, transparency, and collaborative solutions.

Settle Plus targets cases with extended de…The platform addresses the unique challeng…
Explore Settle Plus

Not Sure Which Model Fits Your Portfolio?

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